Methods and shipping costs

The method established by sending piece to piece is the mode of Charter Certified Package Blue or national service of the post office. The costs of shipping are those indicated by the post office (available at post office official home page: http://www.correos.es ). Fares Post Two measurement criteria: weight or volume for large packages. The formula used to bulky packages is: length x width x height (in centimeters) / 6,000.

The mode of payment reimbursement has some additional costs for establishing postal rates for payment of the amount remitted, and it goes according to the quantity.

The urgent orders through messaging, has obtain the customer. In this mode of sending only accepts card payments. All orders, regardless of their weight and volume, has a fixed fee of € 0.60 for packing and construction.

Products not available or pending serve

Once formalized his order, refers via e-mail or fax an order-delivery note sent with the products available and shipping. The products serve or remains pending, except express request of the customer, be sent for a maximum period of 3 months from the request of the same. After this period, the remains or products are not served deleted from the file for the client.

Returns and changes in product

Any refund and exchange of goods purchased piece to piece will be able to return for subsequent change or replacement within a period not exceeding 15 days, after receipt of the same.

Only contemplated changes and product returns in bad condition, damaged or sent by mistake. In this case be replaced by another one in perfect condition or other product of the same amount returned.

Not admitted product returns that can be reproduced or copied with immediate character (Compact Disc, software, films and video DVDs, books, magazines, etc.). Apart from the same defect, in which case repondria.

In any case returns the amount of the purchase.